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CASE and DISEASE MANAGEMENT - At PHC, our goal is to improve health and provide the best quality care for the people and organizations we serve. That's why we offer Medical Management Services, such as Case and Disease Management, to all Preferred Health Care members.

What is Case and Disease Management? Case and Disease Management is a collaborative process which assesses, plans, implements, coordinates, monitors and evaluates options and services to meet an individual's health needs through communication and available resources to promote quality, cost-effective outcomes.

Case and Disease Management focuses coordinated attention, resources and patient education on members with significant health risks or medical concerns to improve health, enhance quality of life, and manage chronic disease, all while making the best use of health care resources.

Whole patient health care from dedicated Case Managers. Case and Disease Management's primary goal is patient advocacy. Our highly trained registered nurses are Certified Case Managers (CCM) who help identify, implement and monitor the services required by a patient with catastrophic or chronic illness. Our Case and Disease Management Programs help patients, families, physicians, facilities and other health care providers resolve complex issues that might otherwise inhibit a patient's ability to achieve a positive outcome.

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Preferred Health Care
Urban Place • 480 New Holland Ave, Suite #7203 • Lancaster, PA 17602
Phone: 717-560-9290 • Fax: 717-560-2312 • Email: